Terms & Conditions

Shop Terms & Conditions

These terms govern the purchase of handcrafted resin jewelry, accessories, home décor, dice, and custom pieces from Resin8 LLC ("Resin8," "we," "us," or "our"). By placing an order, you agree to the terms below.

Handmade Products

Every Resin8 piece is handmade in small batches. Because of this:

• Color, pattern, bubble placement, and finish will vary slightly from piece to piece and from the photos shown online. These variations are part of the handmade character of the product, not defects.
• Sizes and weights are approximate and may vary slightly between identical listings.
• Items are made with epoxy resin and may include pigments, glitter, dried botanicals, foils, or other inclusions as described in the listing.

Custom Orders

• Custom and personalized pieces (custom colors, dice sets, engraving, etc.) are made to your specifications based on details you provide at the time of order.
• A non-refundable deposit may be required before work begins on a custom order. Any deposit requirement will be communicated at the time of order.
• Because custom pieces are made specifically for you, they are not eligible for return or exchange unless the item arrives damaged or materially different from what was agreed.
• Production timelines for custom work will be communicated at the time of order and may vary based on order volume.

Payment

• Full payment is due at the time of order unless other arrangements are made in writing.
• We accept the payment methods displayed at checkout. Prices are listed in U.S. dollars and do not include applicable sales tax or shipping unless stated otherwise.
• We reserve the right to correct pricing errors, even after an order has been placed, and will notify you before fulfilling an order affected by a pricing error.

Shipping & Handling

• Orders are typically processed within 3–7 business days unless otherwise noted on the listing. Custom orders may take longer.
• Shipping times are estimates provided by the carrier and are not guaranteed by Resin8.
• Risk of loss and title for items pass to you upon delivery to the shipping carrier.
• If your order arrives damaged, please contact us within 5 days of delivery with photos of the item and packaging so we can make it right.

Returns & Exchanges

• Because each piece is handmade, we generally do not accept returns or exchanges for change of mind.
• If an item arrives defective, damaged, or significantly different from its listing description, contact us within 5 days of delivery at RhondaG@Resin8llc.com to arrange a replacement, repair, or refund.
• Custom and personalized orders are final sale, except in cases of defect or damage as described above.

Care Instructions

• Resin pieces should be kept out of direct sunlight and away from prolonged heat exposure (e.g., hot cars, direct sun on a windowsill), as this can cause yellowing or warping over time.
• Clean with a soft, damp cloth. Avoid harsh chemicals, abrasive cleaners, and submerging pieces in water unless the listing states the item is water-safe.
• Resin jewelry and dice are not toys. Items containing small parts or pieces should be kept away from young children and pets due to choking hazards.

Intellectual Property

All designs, photographs, branding, and written content on the Resin8 website and social media are the property of Resin8 LLC and may not be copied, reproduced, or used commercially without written permission.

Limitation of Liability

Resin8 products are decorative items unless explicitly described otherwise (e.g., food-safe coatings). To the fullest extent permitted by law, Resin8 LLC is not liable for indirect, incidental, or consequential damages arising from the use or misuse of our products.

Governing Law

These terms are governed by the laws of the State of Alabama, without regard to conflict-of-law principles.

Contact

Questions about an order or these terms? Reach us at RhondaG@Resin8llc.com or 334-468-7213.